Thursday, October 29, 2009

PS calls for Service Delivery

source: Republic of Botswana (23/10/09): TAUTONA TIMES no 26 of 2009
The Electronic Press Circular of the Office of the President
“Democracy, Development, Dignity and Discipline with Delivery”

C10) 23/10/09: PS calls for Service Delivery

The Permanent Secretary (PS) in the Ministry of Works and Transport Mr. Carter Morupisi has informed the Ministry Headquarters Staff on the 19th October 2009 that His Excellency the President, Seretse Khama Ian Khama has added the 5th D of Delivery to the initial 4Ds of Democracy, Dignity, Discipline and Development, which means that there is now more emphasis on service delivery than ever before, reminding them of their duty to serve as civil servants.

In that respect, Mr. Morupisi took the Staff through the Public Service Charter, which he said all Public Servants should embrace and abide by as a guide to quality public service delivery.

He highlighted issues that contribute to the Ministry’s poor performance such as public accounts committee matters, late responses to queries, poor recruitment ethics, lack of information sharing, corruption and usage of government resources, including time, for personal gains.

The Permanent Secretary urged his Staff to start pulling together in the same direction in order to improve performance to be above the stipulated minimum performance level.

In response, Members of Staff seized the opportunity to state their grievances such as lack of progression and equipment. This meeting is subsequent to Departmental ones addressed by the PS this year.

The Ministry of Works and Transport has since been changed to that of Infrastructure, Science and Technology comprising of Buildings and Engineering Services, Radiation, and Research Departments while the bulk of the former departments like Roads, Road Transport and Safety and Central Transport Organization have joined the former Ministry of Communications, Science and Technology, now known as the Ministry of Transport and Communications, which has other departments like that of Telecommunications and Postal Services and that of Information and Technology.

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